Technology Resources

If you are experiencing issues with your school issued 1:1 device, please complete the following form and we will contact you to repair/replace your device.

Laptop Repair Request

Below you will find a list of guides and resources to support your digital learning experience. To view the contents of this page, select the desired heading to expand.

Student 1:1 Program

General Information

Take a moment and check out the links below for general information. Please contact your school for any specific questions regarding the 1:1 program.

Device Handbook and Acknowledgement Form

1:1 VCS Device Handbook
1:1 VCS Device Handbook (Spanish)
1:1 Acknowledgement Form
1:1 Acknowledgement Form (Spanish) (Distrito Escolar del Condado Volusia 1:1 Información y Acuse de Recibo)

Device Insurance Information

In light of Hurricane Ian, Volusia County Schools has graciously extended the deadline for middle school and high school families to sign up for the optional technology device insurance until Friday, October 14, 2022. The cost is $30 per device. However, it’s free for families who qualify for income-based services such as Free and Reduced Lunch, but signing up with MySchoolBucks is still necessary, the price will just be $0. This insurance reduces the cost of mild to severe damage and replacement cost of a lost or stolen device. The insurance does not cover a lost laptop sleeve (middle school only) or lost charger. For specific coverage information, please click here: Device Deductibles. Please visit MySchoolBucks.com to easily sign up and securely pay online. For more information, please visit The Parent and Student Technical Guide found on the VCS website.

How to Register for the 1 to 1 Device Insurance Program- For Parents and Families

TIP: If your device is being brought home, please ensure it is charged overnight in a common area. The common area will allow you to monitor activity and ensure the device is not a distraction for your child.

Student Devices (Grades 3-12)

iPad Support (Grades PreK – 2)

iPad Support

iPad Device Help

Helpful Videos

Device Help Sheets

iPad App Help

Helpful Videos

Multitasking with Microsoft Teams

Split Screen & Screen Recording

eBook App Help Videos

Click on the eBook below to access the app help video. Please note these videos
DO NOT have any audio.

Device App Help Sheets

Systems Information

Windows 10 Information

Below are Microsoft links to help with Windows 10.

Google Chrome Information

Google Chrome Download

Google Chrome Search

Chrome Accessibility Features

Do you have a specific website you frequent often? Consider bookmarking them in your Google Chrome browser for a faster way to access them!

Clear Cache and Cookies

Clear Cache and Cookies Video
How to Clear Cache and Cookies on Google Chrome (English)
How to Clear Cache and Cookies on Google Chrome (Spanish)
How to Fix Connection Errors in Google Chrome (English)
How to Fix Connection Errors in Google Chrome (Spanish)

Digital Resource Support

VPortal

What is VPortal?

Your Cloud, One Login.

VPortal is your personal cloud desktop giving you access to all your apps, files, and classes from anywhere. You have accessibility to all your digital textbooks, resources, and learning management systems. VPortal is accessible from all device types.

VPortal Student Orientation Playlist

Canvas

What is Canvas?

It is a one-stop-shop online LMS (learning management system) that brings all your K-12 classroom tools together. It's easy to learn and accessible online or on a mobile device for both teachers and students.

Access Canvas on a Laptop using a Chrome browser through VPortal.

Canvas Student App

Canvas Overview

Canvas Dashboard Overview

Conversations Overview

Post in a Discussion Board

How to post to a Discussion - Student

Immersive Reader in Canvas

Below is a link to ALL of the Student Canvas Guides.

Canvas Video Guides

Canvas Calendar Overview

Assignment Submission

How to upload an assignment with comments in a PDF

Quizzes Overview

Rich Content Editor Overview

Office 365

i-Ready Support

What is i-Ready?

i-Ready is an online program for reading and/or mathematics that will help your student’s teacher(s) determine your student’s needs, personalize their learning, and monitor progress throughout the school year. i-Ready allows your teacher(s) to meet your student exactly where they are and provides data to increase your student’s learning gains.

SchoolCity

Quarantine Digital Learning Guides

The guides below have been created to assist your child with using their digital resources at home.

Digital Citizenship

Elementary (Grades PreK – 2)

Elementary (Grades 3 – 5)

Super Digital Citizen

Rings of Responsibility

Links:

Common Sense Media- Parent Concerns
- https://www.commonsensemedia.org/parent-concerns
Common Sense Media Blog- Articles for Digital Citizenship Ages 8-9
- https://www.commonsensemedia.org/blog/big-kids
Common Sense Media Blog- Articles for Digital Citizenship Ages 10-12
- https://www.commonsensemedia.org/blog/tweens

Middle School (Grades 6 – 8)

What Is Digital Citizenship?

What's Cyberbullying?

Links:

Common Sense Media- Parent Concerns
- https://www.commonsensemedia.org/parent-concerns
Common Sense Media Blog- Articles for Digital Citizenship Ages 10-12
- https://www.commonsensemedia.org/blog/tweens
Common Sense Media Blog- Articles for Digital Citizenship Ages 13+
- https://www.commonsensemedia.org/blog/teens

High School (Grades 9 – 12)

What Is Digital Citizenship?

Teen Voices: Oversharing and Your Digital Footprint

Links:

Common Sense Media- Parent Concerns
- https://www.commonsensemedia.org/parent-concerns
Common Sense Media Blog- Articles for Digital Citizenship Ages 13+
- https://www.commonsensemedia.org/blog/teens

If you are experiencing technical issues, please call the VCS Support Hotline at (386) 626-0095. Available Monday - Friday, from 7:30 AM - 4:30 PM.

Technology Resources

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